Bring your IT Support into the Fast Lane

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Advanced, Enterprise-level Technical Support.

Do you really want a “geek” or a “nerd” working with your sensitive computer data?

Many technology companies have a packaged "solution" to sell, and therefore think they can remedy problems without listening to the client. The solutions they offer are based on alliances with hardware and software vendors, rather than what is best for your company.

Because we are not a sales company, we are free to explore all possible solutions. We are a true consulting firm serving the best interests of our clients. Most of our clients are small to mid-sized businesses that need an objective voice to interpret technology - an advocate.

We approach problems from the perspective of your needs, helping you to choose the best options for your company. The solutions that we propose will never be based on our ties to a vendor. They will always be based on a complete evaluation of your needs and our experience in the real world.

Benefit from over 80 years total experience in I.T.
And we do work in the real world. We believe that a consultant's role should encompass all aspects of technology. We can help make your existing technology better meet your needs. But if you need to buy new hardware or software, we will help you find the most cost-effective source, and help you integrate it with your existing systems.

We make it easy for you to work with us. Simply use our Contact Us form, describe your requirements and desires, and one of our Technicians will get back to you the same day.

Simply click the PayPal button to purchase or refill your ten-hour block of Tech Support consulting time.

We can also bill by the hour at our full hourly rate.

Purchasing a Retainer gives you a $25/hr discount and gives you GUARANTEED 4 hour response time 24x7x365 days a year. We never close.

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nogeeks.org services:
Fairfield County, CT and
Westchester County, NY

Out-of-area services available for interested clients. Travel fees may apply.

Remote monitoring services and High-Availability Disaster Recovery Services available. Contact us for details.

platforms
We provide services for Macintosh and Windows computers. We work with desktops, laptops and servers, and provide complete integration services so none of your systems are ignored.

client base
We serve small to mid-sized businesses and individuals. If you have found it difficult to obtain support from other companies, or you seem always to be told that you must buy something to solve your problems, you are why we are in business. We focus on filling the gap left by computer dealers who are interested primarily in sales and consulting firms focused only on niche markets. No matter how small or large your needs may be, we can help.

we don't do everything
No, we aren't jacks-of-all-trade. Either we know how to tackle a problem, or we know someone who can. Referrals are something we do not hesitate to make, or coordinate. Our approach is not an all-or-none proposition. If we are unable to handle your problem, we will put you in contact with the right people for the job, even supervising the project if necessary.

what we do
We provide troubleshooting, technical support and consulting for stand-alone and networked computers. Whether you are a company that has outgrown its existing network or an individual who just needs help, we can help you. We offer technology-related services ranging from installing a new PC to planning a corporate network, from choosing the right software to designing an integrated database. We are experts in the fields of Digital Printing, One-to-One Marketing, Database Assistance and Mailing List Cleansing.

We will work with you to provide an end-to-end solution custom tailored to meet your needs. This includes the design and specification of systems, assistance in finding the right price and purchasing, planning the installation, installing the system(s) and software, establishing routines and procedures for maintenance and backup, troubleshooting when problems arise and upgrading systems when the time comes.

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